Category Archives: Communication

The Top 6 Strategies For Effective Communication

Use these six strategies to communicate effectively. You can accept anything without agreeing with it. Thus, acknowledge amazing requests and outrageous statements with responses such as: "That's an interesting idea." "That's a novel request." "What an intriguing question." Use this as an opportunity to understand what the other person is saying. And then move on…
Read More

The Top 6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what to do. Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, "I can't," you appear helpless and ineffective. Instead, talk about what you can do and what you want.…
Read More

The Top 5 Reasons Why Telecommuting Is Good for Business

How would you like to hire someone that is more motivated and more qualified to do the work and costs you less than your average employee? No, I am not talking about hiring someone illegally. You can accomplish this simply by employing a telecommuter. Let's take a look at 5 very good reasons, why it…
Read More

The Top 4 Tips On How To Handle Customer Complaints Effectively

If you WOW a customer at the Moment of Truth , the average customer will walk away and tell 5 people about the experience. If you fail to meet the customer's expectations at the Moment of Truth , customers are very likely to tell 11 people about the problem they had with your company. If…
Read More