Dr. Taunya Lowe
  • Home
  • About
    • Team
  • Services
  • Blog & Podcast
    • Riot Starter Chat
    • Results Driven Organizations
  • Store
  • Media
  • Contact
  • Client Login
Select Page
Create an Experience for Difficult Customers without Losing Your Cool

Create an Experience for Difficult Customers without Losing Your Cool

by admin | Jun 2, 2020 | Business, Change, Communication, Growth, Personal Growth, Professional Development

In my book, Results Driven Organizations: The 4 Keys to High-Performance Workplace I discuss the elements of going beyond providing customer service and providing an experience; A customer experience. Even during times of crisis, customers expect an experience. How...
Managing Your Emotions Will Help You in Negotiations

Managing Your Emotions Will Help You in Negotiations

by admin | Jun 2, 2020 | Business, Change, Communication, Growth, Leadership, Managing, Personal Growth, Professional Development

When you enter into a negotiation of any kind, one major ally will be keeping your emotions in check. It’s the one time when it makes a big difference. If your counterparty sees any signs of emotion, he or she will be sure to capitalize on it by using it against...
Are You Creating a Results Driven Customer Experience?

Are You Creating a Results Driven Customer Experience?

by admin | Apr 20, 2020 | Business, Change, Communication, Growth, Leadership, Professional Development

Let’s have some fun talking about customer service. I prefer the term, customer experience because we are beyond service. Service is basic. Our clients and customers are looking for experience. Indulge me in this visioning exercise; I want you to close your eyes and...
Constructive or Projected Criticism?

Constructive or Projected Criticism?

by admin | Mar 23, 2020 | Business, Change, Growth, Leadership, Personal Growth, Professional Development

We don’t like to hear when people have bad things to say about our work or even ourselves. It triggers something within that raises our defense barriers. We make excuses for why we did what we did. But, when used correctly, criticism can be a great tool to help you...
Speak UP! Your Thoughts and  Words Matter!

Speak UP! Your Thoughts and Words Matter!

by admin | Mar 16, 2020 | Business, Change, Communication, Growth, Leadership, Personal Growth, Professional Development

People often ask me about my speaking ability. I tell them I’ve been speaking since I was 5 years old. I spoke at church, at school, in community programs, family events. I’d become quite the orator at a young age. My mother was an educator so speaking at a very young...
8 Ways to Generate More Ideas  in Groups

8 Ways to Generate More Ideas in Groups

by admin | Mar 9, 2020 | Business, Communication, Growth, Leadership, Managing, Personal Growth, Professional Development

Generating ideas is a scene in meeting rooms around the world every day. A problem has beenidentified and a group has gathered to solve the problem. When ideas are needed, the groupdecides to brainstorm. And all too often this exercise leads to a shortlist of...
« Older Entries

Partner. Strategist.
Resource. Advisor.

  • Facebook
  • LinkedIn
  • Twitter
  • YouTube
© 2019 All Right Reserved By Dr. Taunya Lowe