by admin | Jun 2, 2020 | Change, Growth, Leadership, Managing, Personal Growth
Let’s talk body language; I’m going to let you in on a little secret. Your body language speaks louder than the words you speak. Don’t believe me? What if you’re having a conversation with an old friend and you ask him how he’s doing. He says, “I’m fine” while shaking...
by admin | Jun 2, 2020 | Business, Change, Communication, Growth, Personal Growth, Professional Development
In my book, Results Driven Organizations: The 4 Keys to High-Performance Workplace I discuss the elements of going beyond providing customer service and providing an experience; A customer experience. Even during times of crisis, customers expect an experience. How...
by admin | Jun 2, 2020 | Business, Change, Communication, Growth, Leadership, Managing, Personal Growth, Professional Development
When you enter into a negotiation of any kind, one major ally will be keeping your emotions in check. It’s the one time when it makes a big difference. If your counterparty sees any signs of emotion, he or she will be sure to capitalize on it by using it against...
by admin | May 18, 2020 | Change, Growth, Leadership, Personal Growth, Professional Development
I’ve been working from my home office for more than 10 years. I know there can be so many distractions all around you. Phone calls, laundry, scrolling, Amazon deliveries. Now add a pandemic with a side of quarantine to that and you have homeschooling, endless...
by admin | May 18, 2020 | Change, Communication, Growth, Leadership, Managing, Personal Growth
When you experience a violent storm, it’s easy to rail against the weather. The wind and the rain can seem terrifying, especially when coupled with the crash of thunder and the bright crackle of lightning splitting the sky. But ask any farmer, and they’ll tell you...
by admin | May 11, 2020 | Change, Growth, Leadership, Managing, Personal Growth, Professional Development
Stress affects almost everyone at some time in their lives. For some people, it’s more of a problem with their genetics and for some, it’s due to their situation. Let’s face it, the world is under a lot of stress right now. You may be handling everything well and you...
