In a recent study of the best leaders, we found that they are consistent and passionate in their engagement with their teams. Both CEO’s and first-time supervisors exhibited this consistency and passion. Unfortunately, according to management derailment studies, 50% of today’s managers fail. The Conference Board reports that 55% of employees are dissatisfied with their jobs, which is a record high.
And, the #1 reason employees dislike their jobs is that they hate their boss. In Gallup’s comprehensive 2015study, “The State of the American Manager,” they found a harsh truth:
- 50% of Americans have left the job to “get away from their manager at some point in their career.”
So half of all Americans have had the #1 reason for leaving a job be their boss. From my work with companies worldwide, here are 9 things I learned that teams want from their leaders:
1. Clear Expectations and Goals
It may be clear to you but if it’s not clear to them it doesn’t matter. Give your
team focus and a clear understanding of their roles and responsibilities. Always
remember, this isn’t a one-time event.
It’s not always money, we all want more money but people want to be
appreciated and recognized. Timely recognition shows that you value your team
members. Focus on employees’ strengths and praise them toward higher levels of performance. The better people feel about what they do, the more they want to
As simple as it sounds, keep people informed as a team and aware as individuals.
This means that you need to communicate through meetings, one-on-ones, and
technology. Time may be a factor but everyone needs one-on-ones that occur on
a regular and consistent basis. Andy Grove, CEO of Intel says, “90 minutes of your
time can truly enhance the quality of your subordinate’s work”
People become more motivated when they can develop their skills. Be sure to
delegate and give your people ample opportunity to expand their capabilities in
other areas. Coach effectively and regularly, so that your team always knows
where they stand.
People want to be great and if they aren’t, managers are usually the obstacles.
Too many managers micromanage and don’t let people do their jobs. Give clear
expectations, train effectively and coach regularly, but let people own their jobs.
80% of employees say they don’t get respect on the job. Don’t have secrets, don’t
intentionally instill fear in people, and don’t treat employees like children. Be as
open and honest as you can. Listen effectively and treat everyone fairly.
8. Pride in the Work
Most people want to do a good job. This fuels self-motivation and pride. Create a
positive upbeat working environment. Study how to do this and it will pay
significant dividends for your team and you.
People want to win and can achieve incredible results. Work hard to align people with the right role where they can succeed. Persevere to eliminate obstacles for your team, and advocate for your employees. Avoid changing direction
indiscriminately, not dealing with poor performance or setting unrealistic goals
because these actions can lead to frustration and defeatist attitudes.